Payments and shipping
PAYMENT METHODS, PRICES AND DELIVERY COSTS
The Customer may pay for the Products and any shipping costs using the payment methods indicated on the Site before placing the Order. Payment can be made by the Customer using the following payment methods:
CREDIT CARD
If paying by credit or prepaid card, the customer must enter their credit or prepaid card details on the payment page.
PAYPAL
Users who choose PayPal as their payment method will be redirected to PayPal's website upon payment of the Total Amount, where they will complete the payment according to the PayPal procedure established and regulated by PayPal and the terms and conditions agreed upon by the User with PayPal. The data entered on the PayPal website will be processed directly by PayPal and will not be transmitted to or shared with Reynaldi . Reynaldi is therefore unable to access, nor does it store, the User's credit card or PayPal account/card details, or any other payment instrument details associated with that account.
For payments via PayPal, the total amount will be charged by PayPal to the User upon confirmation of the payment. The time it takes for the payment method linked to that account to be credited depends solely on PayPal and the banking system. Once the credit order has been placed to that account, Reynaldi cannot be held responsible for any delays or omissions in crediting the User with the refund amount. To dispute such delays, the User must contact PayPal and/or the banking system directly.
WIRE TRANSFER
Users who choose bank transfer as their payment method will find all the information they need to complete the transaction at the end of the purchase process:
Account holder: Reynaldi Srl Benefit Company
Bank: Unicredit
Branch: Rivoli, Corso Francia
IBAN: IT 96 Z 02008 30871 000008719293
With this payment method, Reynaldi will only arrange shipment once the total amount has been credited to your current account.
MARK
Cash on delivery is the payment method for paying directly upon delivery of the ordered products. This payment method carries a surcharge. Users who choose cash on delivery are required to pay the courier the total amount, plus a cash on delivery surcharge of €3 (including VAT).
Reynaldi has a maximum limit for cash on delivery payments of €499.99; for amounts exceeding €500.00, payment can only be made using the methods indicated at the time of purchase, in compliance with current regulations.
At the time of delivery, you will need to have the exact amount in cash available.
COUPON
The User must enter the data relating to any Coupon in his possession in the appropriate space during the purchase process.
The Coupon, unless otherwise indicated on the Coupon itself, represents a mere discount and not a payment instrument and is subject to the terms of use and expiration detailed on the Coupon itself.
- ONLINE SHOPPING VOUCHERS
Online shopping vouchers are a credit issued exclusively by Reynaldi in Italy and can be used by the beneficiary exclusively on the Reynaldi Website in the manner set out in the Reynaldi Reward Operations Regulations, accessible at the following link: https://cdn.shopify.com/s/files/1/0660/7215/0251/files/Regolamento-raccolta-punti.pdf?v=1684314101 .
Product prices are indicated in Euros and include VAT applicable on the date of the Order.
The price does not include shipping and packaging costs, which will be specified to the Buyer before the Order is confirmed and upon final confirmation and validation. Shipping is FREE in Italy for orders of €49.00 or more; for orders under this amount, a €6.00 shipping fee is required for Italy.
The price charged to the Buyer is the price stated on the Order confirmation sent by email.
Product prices may be subject to updates and changes.
The user is required to verify the final sale price before placing the relevant order. Any obvious material error in the price shown on the Site, compared to the commonly known price of the selected Product, entitles Reynaldi to refuse shipment and immediately refund the purchase price paid by the user, without the user being able to raise any objections.
By selecting the “Collect at Point of Sale” option, no shipping costs will be applied to the Buyer.
To ensure precise inventory management, during Black Friday (November 28 and 29, 2025) it will be possible to select in-store collection exclusively for the Factory Store in Pianezza (TO), at via Torino 21/1.
TAX DOCUMENTATION
Reynaldi Srl Società Benefit will issue a transport document for each delivery of the purchased goods and an invoice upon the buyer's request. The transport document is always sent with the package shipped to the buyer.
